Terms of service
Terms of Service
These Terms of Service apply to your use of the MaxSmile online store and purchases made through it.
Using Our Store
You must have legal capacity to place an order under the laws applicable to you. You agree to provide accurate contact, billing, and delivery information and to use our website lawfully.
Fraudulent transactions, interference with website security, and unauthorised use of our content are prohibited.
Products and Descriptions
We aim to provide accurate product descriptions, images, availability, and prices. Screen settings may cause minor differences in how colours appear.
Product information does not replace the instructions and warnings supplied with the product. Nothing in these terms excuses supplying products that are faulty or materially different from their description.
Orders and Payment
Available payment methods and the amount payable are shown at checkout. You authorise the selected payment provider to process payment for your order.
If we cannot fulfil an order because of stock availability, a material listing error, suspected fraud, or a legal restriction, we will contact you and refund any payment for the cancelled items. We will not increase the agreed price of a confirmed order without your consent.
Prices and Promotions
Prices and promotional offers may change for future purchases. Conditions shown with a promotion apply to that offer.
Shipping charges and taxes collected by us are displayed at checkout. Additional international import charges may apply as explained in our Shipping Policy.
Shipping, Returns, and Refunds
Our Shipping Policy and Return & Refund Policy form part of these terms. They explain delivery estimates, cancellations, return eligibility, and refund procedures.
Product Use
Use products only according to their labels, instructions, and warnings. Do not use a product if its safety seal is damaged on arrival; contact us for assistance.
Individual cosmetic results may vary. We do not promise a specific whitening shade or result unless an express product guarantee states otherwise. This does not limit your rights concerning advertised claims, product quality, or fitness for purpose.
Website Content
Content owned by MaxSmile or its licensors, including branding, images, and written materials, is protected by applicable intellectual property laws. Unauthorised commercial reproduction is prohibited.
Third-Party Services
Our store may link to or use third-party services. Their terms and privacy policies govern their own services, without removing our responsibilities to you as the seller.
Liability and Consumer Rights
MaxSmile remains responsible to the extent required by applicable law. Nothing in these terms excludes liability that cannot legally be excluded or limits mandatory consumer rights.
Any dispute is subject to applicable law, including mandatory protections and court access available to consumers in their place of residence.
Changes to These Terms
We may update these terms for future use and purchases. The terms in effect when you place your order apply to that purchase unless a change is required by law or agreed with you.
Contact
Questions about these terms can be sent to maxsmilehelp@gmail.com.